Can I change or cancel my order?
Should you need to change or cancel your order, please contact your branch or sales executive as a matter of urgency. However, if the order is already being printed, or has been completed, the order cannot be changed in any way. If the order is not yet in print, it can be changed or cancelled, but any work done to that point will be chargeable (artwork, file amendments etc)
Delivery to locations local to our branches (within 5 miles radius) is free of charge. Other locations will incur carriage charges within the UK.
ISO Paper, Envelope and Poster sizes
ISO specifies the international paper sizes used in most countries in the world today. ISO 216 defines the 'A' series of sizes which is used for paper, and the 'B' series of sizes which are historically poster sizes.
Paper ('A') sizes have an aspect ratio of 1:square root of 2. I know, I know.... but what that means is that when an 'A' size sheet of paper is torn or folded in half across the long side it always maintains its aspect ratio.
ISO 269 specifies the 'C' series of sizes which is used for envelopes, and complements the 'A' series of paper sizes
Under the terms of the Data Protection Act 1998, we have a legal duty to protect any information we collect from you. We use leading technologies and encryption software to safeguard your data, and keep strict security standards to prevent any unauthorised access to it.
Refund PolicyIf you are not satisfied with any product, please e-mail customer care within 14 days of receiving your order. Please include your order number/invoice number, the e-mail address you used to order, and reason for dissatisfaction.
Our Customer Care department will review your request and work with you to meet your expectations.
PLEASE NOTE: Press to Print Ltd. is committed to customer satisfaction. However, we cannot be responsible for typing, image, or design errors introduced by customers in the document creation process.
Uploading your photograph or image
Please read this section carefully to avoid any unnecessary delays. We want your files to look as you intended them to.
Using pictures in the correct proportion (landscape or portrait) for the item you have selected will avoid the edges being cut off when they are enlarged to fit the image area.Photographs/images
Save your scanned photographs or digital pictures as either PNG(24bit) or TIFF files as this will preserve the colour and clarity of your images.
GIF or JPEG formats compress the image and actually discard information, causing possible colour shifts and blurriness. When you are scanning, consider the final size your image will be used at. Always scan photographs at 300 dpi at the size you are going to use them. There's no point scanning a postage stamp at 300 dpi and then blowing it up to an A4 size - use your scanning software to help you calculate the output resolution. Conversely, scanning photographs at more than 300dpi will have little or no effect on the actual printed quality and will unnecessarily increase file size and processing time.
Scan black and white line art (i.e. your logo), at 1200 dpi for best results. Any lower, and the logo may look blurry. You shouldn't compress your image either, or it will cause problems.
We can accept the following filetypes for your logo or photo: PNG, TIFF, GIF or JPEG.